Privacy Policy & Cookie Policy — Domus Tiliae


This Privacy Policy explains how Antonella Cenedese (the “Data Controller”, “we”, “us”, “our”) collects and processes personal data of users (“Users”) who visit our website and/or submit information through our booking form (the “Site”).

Website: https://domustiliae.it



1) Data Controller

Data Controller: Antonella Cenedese
Address: Via Villa Ricchetti 10, Treviso (TV), Italy
Email: info@domustiliae.it


2) Scope

This Privacy Policy applies to:

  • visitors who browse the Site;
  • users who submit data through the booking form;
  • users who contact us through the official contact channels provided on the Site.


3) Legal Grounds for Processing (GDPR Art. 6)

We process personal data under the following legal bases:

  • Contract / pre-contractual measures (GDPR Art. 6(1)(b)): to manage booking requests and provide accommodation services;
  • Legal obligation (GDPR Art. 6(1)(c)): to comply with applicable laws and regulations (e.g., guest registration requirements);
  • Consent (GDPR Art. 6(1)(a)) where required for non-essential cookies or similar technologies, if any are used.


4) What Data We Collect


4.1 Personal data provided by you (booking form)

Through the booking form, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Home address (street, city, ZIP code, country)
  • Expected check-in time
  • Any messages you submit via the form


4.2 Technical and usage data

When you browse the Site, technical data may be processed, such as:

  • device/browser information;
  • approximate location derived from IP address (where available);
  • log data relating to access and usage (e.g., pages visited), primarily for security and operational purposes.


5) How We Receive Your Data

We receive personal data:

  • directly from you, when you submit booking requests or contact us;
  • from your use of the Site, through necessary technical logs and operational data;
  • through third-party service providers that support the Site and booking process (see Section 7).


6) Purposes of Processing

We process personal data for the following purposes:

  1. Managing booking requests and providing accommodation-related services;
  2. Communicating with guests regarding their stay (before, during, and after the booking);
  3. Fulfilling legal obligations, including any mandatory guest registration with competent authorities where required;
  4. Website performance and security, including troubleshooting and improving reliability.


7) Data Sharing / Disclosure

We do not sell or rent your personal data.

We may disclose personal data only when necessary to:

  • Competent authorities (e.g., police/authorities for guest registration where required by law);
  • Professional advisors supporting our activity (e.g., accountant/tax advisor);
  • Technical and service providers needed to operate the Site and booking process, including:
  • Aruba S.p.A. (hosting provider),
  • Smoobu GmbH (booking platform and related services).

Your data is not shared with third parties for commercial purposes.


8) Retention

Personal data is retained:

  • for the time strictly necessary to manage the booking and stay;
  • up to 10 years where required by legal or tax obligations.

We may rectify, update, or delete incomplete or inaccurate data.


9) Your Rights (GDPR)

You may exercise the following rights, where applicable:

  • obtain confirmation as to whether personal data concerning you is processed and access your personal data;
  • request rectification of inaccurate or incomplete data;
  • request erasure of your data (where legally applicable);
  • request restriction of processing;
  • object to processing (where applicable);
  • withdraw consent (for processing based on consent, where applicable);
  • lodge a complaint with a supervisory authority.

To exercise your rights, contact: info@domustiliae.it.

DPO: We have not appointed a Data Protection Officer (DPO). If you have any privacy request, you may contact the Data Controller directly at the email above.


10) Cookie Policy

The Site uses technical/essential cookies required for proper functionality and security.

Where applicable, cookie preferences and any consent for non-essential cookies are managed through the cookie/consent solution integrated within Smoobu (as embedded in the booking flow / website integration).


Google Search Console

We use Google Search Console to monitor the Site’s visibility in Google Search and to identify technical issues. Google Search Console does not typically require us to place analytics cookies on users’ devices; it provides performance information and reports related to the Site.


11) Data Security

We implement reasonable technical and organizational measures to protect personal data and reduce risks of unauthorized access, alteration, loss, or disclosure. However, no system can be guaranteed 100% secure.


12) Transfers outside the EEA

Some service providers may process data outside the EEA. Where relevant, transfers are carried out in accordance with GDPR requirements and appropriate safeguards.


13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon publication on the Site. The “Last Modified” date indicates the latest revision.


14) Contact

For any questions about this Privacy Policy or how we process personal data, contact: info@domustiliae.it